IT Support Specialist- Pickering Office

Position Location: Pickering Ontario

Start Date: December 2018/ January 2019

RCM Technologies Canada Corp. is a premier single-source provider of engineering, business and technology solutions. Over the years, RCM has developed a portfolio of capabilities that offers a breadth of experience and resources to meet our customer’s needs.

As a company, RCMT Canada Corp has a history of dealing with the critical nuclear plant safety systems (as opposed to balance of plant, HVAC etc.).  These systems carry with them the most stringent design and quality requirements in the nuclear industry.  Having performed significant scopes of EPC work on these systems, we are experienced in implementing the full range of EPC functions in the required high quality nuclear environment. Our broad industry knowledge includes the following core competencies:

“High-quality level, multi-discipline nuclear engineering design, procurement and construction management”.

Duties:

  • The IT Support Specialist will be the main point of contact for employees who are experiencing IT related issues. Prioritize, investigate and resolve issue in timely manner
  • Provide training to users on software and hardware as needed.
  • Install, maintain, evaluate and upgrade all computer hardware and software.
  • Participate in planning, development, and management of all Network services, programs, and support in collaboration with the RCM US Corporate IT
  • Provide high quality care of customer service
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Monitor and maintain IT System
  • Maintain inventories of company equipment such as, cell phones, WiFi stick and laptops
  • Other duties as required

Qualifications:

  • A diploma or degree in a relevant field of study such as IT Infrastructure, computer science or etc.
  • Organized, self-motivated, customer-oriented and be able to work well independently
  • Superior written and verbal communication skills and proven ability to interact well at all levels of the organization and with external stakeholders
  • Ability to work in tight deadlines, work well under pressure, and respond rapidly to changing demands
  • Intermediate level skills in Microsoft Office Word, Excel, PowerPoint, and Access a plus

Nice To Have:

  • Experience administrating/maintaining software
  • Knowledge of .Net and C#
  • Knowledge of SQL
  • Knowledge of Microsoft Access and VBA

Working Conditions:

  • Fast paced environment, repetitive computer work
  • Minor lifting or moving up to 20 lbs. may be required
  • Interaction with various persons/clients internal and external, requires mental dexterity and attention to detail
  • Some travel may be required
  • Overtime as required

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

RCM Technologies Canada Corp. adheres to and in accordance with all applicable legislation, including the Occupational Health and Safety Act, the Ontario with Disabilities Act, and the Ontario Human Rights Code.

RCM Technologies Canada Corp. is committed to workplace diversity and provides accommodations to applicants with disabilities throughout our hiring process.

If you are interested in joining an exciting team, please complete the online application.

Application